Privacy Policy

Information Texas Contractors, Inc. Collects

When you request a free roof assessment or a quote, through this website or a Facebook or Instagram lead form, Texas Contractors, Inc. collects your name, phone number, and email address. Texas Contractors, Inc. uses this information only to contact you about your project. Texas Contractors, Inc. does not sell your personal information.

Sharing of Information

Texas Contractors, Inc. does not share your personal information with third parties for marketing purposes. Financial and payment-related information is processed through secure third-party providers, such as financing platforms and payment processors. Texas Contractors, Inc. does not store or have access to your full financial or credit information.

Financing and Secure Transactions

When financing options are used, all applications and financial transactions are handled directly through secure third-party providers, including Synchrony Bank and other approved platforms. These providers maintain their own privacy and security standards, which govern how your financial data is handled.

Cookies and Analytics

The Texas Contractors, Inc. website may use cookies or similar technologies to improve functionality and understand how visitors use the Texas Contractors, Inc. site. This information is used for performance and analytics purposes only and does not identify you personally.

Data Security

Texas Contractors, Inc. takes reasonable measures to protect your information from unauthorized access, disclosure, or misuse. While no website can guarantee absolute security, Texas Contractors, Inc. uses standard safeguards to protect the information Texas Contractors, Inc. collects.

Children’s Privacy

The Texas Contractors, Inc. website is not intended for individuals under the age of 18. Texas Contractors, Inc. does not knowingly collect personal information from minors.

Your Rights

You may request to review, update, or delete your personal information by contacting Texas Contractors, Inc. directly. Texas Contractors, Inc. will make reasonable efforts to accommodate such requests in accordance with applicable laws.

Chat Assistant (Oso)

The Texas Contractors, Inc. website offers a chat assistant named Oso. Oso is an automated virtual assistant powered by artificial intelligence, not a person. Henry reads the conversations and follows up personally.

When you chat with Oso, Texas Contractors, Inc. collects what you type, any photos you choose to send (up to 5), and the contact details you share, such as your name, phone number, city, and the best time to call. If you arrived from one of the Texas Contractors, Inc. Facebook or Instagram ads, Texas Contractors, Inc. also notes that you came from that ad.

Texas Contractors, Inc. uses this information only to respond to you about your roofing or fencing project, to prepare your estimate or inspection, and to follow up on the work. Texas Contractors, Inc. does not sell your information, and Texas Contractors, Inc. does not use your chat messages or photos for advertising or for training artificial intelligence models.

Your messages pass through the AI provider that runs Oso (Anthropic) only to produce Oso's answers, and your lead details are delivered to Texas Contractors, Inc. through the Texas Contractors, Inc. website's lead system. Photos are stored privately and are never posted publicly.

How long Texas Contractors, Inc. keeps it: chat conversations and lead details are kept for up to 12 months so Texas Contractors, Inc. can follow up on your project and keep its records straight, then they are deleted. Photos you send are kept with your project record for the same period. You can ask Texas Contractors, Inc. to delete your chat, photos and contact details at any time by calling (956) 221-6300, and Texas Contractors, Inc. will remove them.

Changes to This Privacy Policy

Texas Contractors, Inc. may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you may contact:

Texas Contractors, Inc. · Harlingen, Texas · Phone: (956) 221-6300 · Email: info@gettci.com