Terms & Conditions

1. Estimates & Scope of Work

All estimates provided by Texas Contractors, Inc. are free of charge and are based on visible and accessible conditions at the time of inspection. Estimates may be subject to change if hidden or concealed conditions are discovered during the course of work, including but not limited to:

• Rotten or damaged decking
• Structural issues
• Code compliance requirements
• Conditions not visible prior to tear-off

If additional work is required, the customer will be notified in advance of the scope and cost, and no additional work will be performed without customer approval.

2. Authorization to Proceed

No work will begin without customer authorization. Authorization may be provided through:

• A signed contract
• Written approval via email
• Acceptance of a digital quote
• Written text message approval

Customer authorization constitutes permission to proceed with the agreed scope of work. Insurance-related projects will begin only after the scope of work has been reviewed and approved.

3. Modifications for Safety & Code Compliance

Texas Contractors, Inc. reserves the right to modify the scope of work if additional repairs or changes are required to meet building codes, manufacturer specifications, or safety standards. Any such modifications will be:

• Clearly explained to the customer
• Priced separately if applicable
• Performed only after customer approval

4. Payments & Financing

Payment terms are agreed upon prior to the start of work and may vary by project.

• Texas Contractors, Inc. does not require a deposit. You pay when the job is done.
• Final payment is typically due upon completion unless otherwise agreed
• Credit card transactions may require pre-authorization

Texas Contractors, Inc. accepts insurance proceeds when checks are made payable to the company. When insurance checks are issued to the homeowner, it is the homeowner’s responsibility to remit payment.

Credit card payments include a flat 1.75% card fee. There is no fee for cash, check, or debit card.

5. Insurance Claims & Deductibles

Customers are legally responsible for paying their insurance deductibles. Deductibles cannot be waived. Any upgrades or additional work not covered by insurance will be disclosed in advance. Complimentary upgrades, if offered, will be clearly communicated.

6. Financing Options

Financing is offered through third-party providers, including but not limited to:

• Synchrony
• HFS Financial

The financing provider determines approval and terms. Texas Contractors, Inc. is not responsible for financing approval decisions.

7. Cancellations & Buyer’s Right to Cancel

If you enter into a qualifying consumer transaction under Texas Business & Commerce Code Chapter 601 — including a sale where Texas Contractors, Inc. or its representative personally solicits the sale and you agree to it away from our business location — for goods or services costing more than $25, Texas law gives you the right to cancel that transaction without penalty until midnight of the third business day after the day you sign. Certain exceptions apply under Chapter 601. To cancel, mail or deliver a written cancellation notice to Texas Contractors, Inc. at the address shown on your contract before the deadline. You may use the cancellation form provided with your contract or another written notice.

If you cancel within that period, Texas Contractors, Inc. will, within 10 business days after receiving your cancellation notice, refund all payments you made under the contract, return any property you traded in, cancel and return any negotiable instrument you signed in connection with the contract, cancel any security interest created by the transaction, and notify you whether delivered goods will be repossessed or abandoned. Texas Contractors, Inc. will not charge for labor or services performed under a transaction validly canceled under Chapter 601. If goods were delivered to you, you must make them available as required by law. If Texas Contractors, Inc. does not demand possession of them within a reasonable time, you may retain or dispose of them without further obligation.

Cancellations after the period above, or for transactions that are not covered by Chapter 601 (for example, a transaction agreed to at our office), are handled under the company's cancellation policy below, which is subject to all applicable statutory rights and contract terms. Once materials are ordered, delivered, or work has begun, cancellations under this policy may result in charges for materials, labor performed, and costs incurred. Subject to applicable law and the terms of the contract, no refunds are issued once work has started unless a mutual agreement is reached regarding incurred costs.

8. No Refund Policy

Texas Contractors, Inc. does not offer refunds once work has commenced, except where agreed upon in writing based on actual expenses incurred.

This policy does not limit any applicable statutory cancellation rights or contract terms, including the right described in Section 7.

9. Warranties

Texas Contractors, Inc. provides a written workmanship warranty covering labor-related installation issues at no cost, with the full terms provided in writing before the customer approves the job. Manufacturer warranties for materials are separate and governed by the manufacturer’s terms. Workmanship warranties are void if:

• Another contractor alters or repairs the work
• Damage results from storms, acts of God, neglect, or misuse

10. Property Access & Responsibility

Customer authorization grants Texas Contractors, Inc. permission to access the property for the duration of the project. Customers are responsible for:

• Removing vehicles from work areas
• Securing pets
• Protecting fragile or personal items

Reasonable precautions will be taken to protect landscaping; however, minor or unavoidable impacts related to construction activity are not the responsibility of Texas Contractors, Inc.

11. Website Information Disclaimer

Information provided on this website is for general informational purposes only and does not constitute a binding offer. Texas Contractors, Inc. reserves the right to update services, pricing, and policies at any time without prior notice.

12. Governing Law

The laws of the State of Texas govern these Terms & Conditions.

13. Acceptance of Terms

By engaging Texas Contractors, Inc., requesting services, or authorizing work, the customer acknowledges and agrees to these Terms & Conditions.